Delivery & Shipping Policy
At Lizzera Fashion, we aim to deliver your orders quickly and safely. Please read our shipping and delivery policy below.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation and tracking details via email/SMS
2. Shipping Charges
- Free Shipping on orders above ₹[Amount]
- A standard shipping fee of ₹[Amount] applies to orders below this value
3. Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Remote Areas: 7–10 business days
Delivery times may vary depending on your location and courier availability.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID
- You can track your order through the courier partner’s website
5. Delayed or Failed Delivery
- Delivery delays may occur due to:
- Weather conditions
- Courier issues
- Incorrect address or contact details
- If delivery fails due to incorrect details, re-shipping charges may apply
6. Cash on Delivery (COD)
- COD is available on selected orders/locations
- Additional COD charges may apply (if applicable)
- Please ensure someone is available to receive the order
7. International Shipping
- Currently, we [do/do not] offer international shipping
(Edit as per your store policy)
8. Damaged or Missing Items
- If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share clear images for verification